The purchaser may cancel reservations up to 7 days after making the deposit without penalty. However, this grace period, cannot extend past the final payment due date. Cancellation made by the purchaser after the grace period will incur a cancellation fee plus any additional charges for any unrecoverable expenses. The total charge shall not exceed the payment received.
If a trip participant cancels their reservation 90 days or more before the trip runs, and if a replacement participant has been found, then a refund, less the standard cancellation fee and less any nonrecoverable expenses, shall be refunded to the participant.
If a trip participant cancels their reservation less than 90 days before the trip runs and there is no financial impact or penalty to the trip funds, then any refund due, less cancellation fee and any unrecoverable expenses shall be refunded to the cancelling participant. Unless the trip participant cancels the trip within 7 days of making the deposit, the refund will be held until the completion of the trip and will be returned to the trip participant upon reconciliation of the trip account. In any event, the deposit shall be returned no later than 45 days following the trip's completion.
Cancellation Fees are based on the trip’s advertised price amount, which is the minimum purchase amount to be considered a participant in the trip. In lieu of charging the member an additional 3% cancelation fee for the non-recoverable credit card expense paid to Club Express the fees shall be as follows:
• If the trip’s advertised price is $500 or less, the cancellation fee deducted from the participant’s refund shall be $50.
• If the trip’s advertised price is $501 - $1500, the cancellation fee deducted from the participant's refund shall be $75.
• If the trip’s advertised price is more than $1500, the cancellation fee deducted from the participant's refund shall be $100.
Cancellation Fees shall be credited to the trip’s account and may be used by the trip leader for the running of the trip.
No cancellation fee shall be charged to the participant if the trip has changed from what was originally advertised regarding dates, destination, mode of transportation, or if there has been a cost increase of more than 15 % from the originally advertised price. A trip participant may not sell their spot. If they are gifting their spot, they must pay for any associated expenses and notify the trip leader of their cancellation. Only the trip leader may sell or resell a trip spots.
Trip leaders shall follow the priority and waiting list policies as described in the S’no Joke Ski Club’s “Trip Event and Club Polices”.
Cancellations resulting in refunds are reported by the trip leader(s) to the Treasurer via the approved process and form. The Treasurer will then process the cancellation in the system and pay the refunds per the above policy.
Changes to a participant’s registration options may also result in a refund or additional expense to them. These changes shall be reported by the trip leaders to the Treasurer. The Treasurer and only the Treasurer, will then process the registration change and apply any refunds or recognize the additional expense as approved by the trip leader. Any refund due shall be paid soon after reconciliation of the trip’s income and expenses.
The associated credit card fees shall remain as an expense in the trip account.